Job title: Customer Support Superhero
Company: Stison
Location: London
Salary: Dependent on Experience and hours
Is the role permanent?: Permanent
Is the role full-time?: Full-time / part-time depends on candidate requirements.
Contact: [email protected] – send CV, with either a covering letter – or video if preferred.
Closing date: None – will close when filled!

Job Description

Stison, a software company that provides technology solutions for book publishers, is seeking a customer support superhero to join our dynamic team. In this full-time position, you will be responsible for providing exceptional support to our clients, helping them to optimize their use of our software products and providing guidance and assistance as needed. You will work closely with our small but dedicated team, including two experienced professionals who lead the company.

The ideal candidate will be a tech-savvy problem solver with excellent communication skills and a passion for customer service. You should have a strong understanding of book publishing workflows and the ability to quickly learn and master new software systems. Flexibility and adaptability are key, as we work in an agile fashion and job roles may change as the company grows.

While travel is not a major component of this role, there may be occasional opportunities to attend industry events and represent Stison as a superhero. Despite our expansive global reach, we remain a modest company at heart, and that means we operate with an unparalleled level of personal attention to detail. We offer competitive salary and benefits, as well as a fun and supportive work environment where your contributions will be valued and celebrated.

If you're ready to don your superhero cape and join our team, we encourage you to apply today. Together, we'll save the day for publishers around the world and show that even a modest company can make a big impact.

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